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Privacy Policy

Effective Date: 26 November 2025

Who we are

Our website address is: https://doughmakers.nz.
The website is operated by John Dough Limited, trading as Dough Makers.

Contact Information

Email: orders@doughmakers.nz
Postal address (Registered Office & Address for Service):
23 Queens Road, Panmure, Auckland, 1072, New Zealand

What personal data we collect and why we collect it

We collect personal data from users to provide and improve our services, process orders, and comply with legal obligations.

Examples of personal data we collect:

  • Transactional data: Names, billing/shipping addresses, email addresses, and phone numbers collected during checkout.

  • Technical data: IP addresses, browser types, device information, and cookies.

  • User interactions: Comments, newsletter sign-ups, or account registrations (if applicable).

Why we collect this data:

  • To process and manage orders via WooCommerce and Stripe.

  • To improve our website and services (through Jetpack Stats and, in the future, Google Analytics).

  • To communicate with you regarding your orders or inquiries.

  • To comply with legal or regulatory obligations.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

If using Gravatar, an anonymized hash of your email may be shared; see Gravatar Privacy Policy.

Media

Any media you upload (e.g., images) should not contain location data (EXIF GPS), as visitors can potentially download and extract this information.

Contact Forms

When you submit a contact form, we may store your name, email, and message to respond to your inquiry. These submissions are not used for marketing unless you opt-in.

Cookies

Our site uses cookies for functionality and convenience, including:

  • Remembering your login details

  • Managing session data

  • Optional analytics through Jetpack Stats

You can manage cookies via your browser settings.

Embedded Content from Other Websites

Content embedded from other websites (e.g., videos, images, articles) may collect data about you, use cookies, and track interactions. We do not control the practices of these third-party websites.

Who we share your data with

We do not sell your personal data to third parties.

How long we retain your data

  • Customer order and transactional records: 10 years (for accounting and legal compliance)

  • Contact form submissions: 6 months

  • Comment data: indefinitely (to manage discussions and moderation)

  • Analytics data: retained according to Jetpack Stats policies

Your rights

You may request access to, correction, or deletion of your personal data. You can also object to processing or request restrictions. Contact us at orders@doughmakers.nz to exercise these rights.

Where your data is sent

Some of your data may be transferred to third-party service providers outside New Zealand (e.g., Stripe servers). We ensure all such transfers comply with applicable data protection standards.

How we protect your data

We implement technical and organizational measures to protect personal data, including:

  • SSL encryption for all website traffic

  • Secure storage of customer data

  • Staff training on data protection

Data Breach Procedures

In the event of a data breach, we have internal procedures to quickly assess, contain, and notify affected users in accordance with applicable law.

Third-Party Data

We do not receive personal data from other third parties for marketing purposes.

Automated Decision Making / Profiling

Currently, we do not use automated decision-making or profiling with your data.

 

Last updated: 26 November 2025